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hi,

My local dealer and now the Chevrolet Customer Service says the charge port receptacle which is malfunctioning it says I am always connected and thus will not shift out of park or view. They claim it is not part of Voltec Warranty. A post on the forum on 6/15/2018 by Phillip J from Chevrolet Customer Svc says it is covered under the 8yr/100k mile Voltec warranty. I called service and I have asked for a callback from a Supervisor. Any other suggestions or ideas. PTDC0266.jpg
 

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hi,

My local dealer and now the Chevrolet Customer Service says the charge port receptacle which is malfunctioning it says I am always connected and thus will not shift out of park or view. They claim it is not part of Voltec Warranty. A post on the forum on 6/15/2018 by Phillip J from Chevrolet Customer Svc says it is covered under the 8yr/100k mile Voltec warranty. I called service and I have asked for a callback from a Supervisor. Any other suggestions or ideas. View attachment 158375
How did this turn out? I am having the same issue with my dealer about the receptacle.
 

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Gen 1 car? If they want to charge you for it look at the YouTube video and change it yourself. It's easy as heck to change. I believe that disconnecting the 12 volt battery first is recommended by some before the HV one. Personally I wouldn't be disconnecting any battery but that's just me.

 

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Gen 1 car? If they want to charge you for it look at the YouTube video and change it yourself. It's easy as heck to change. I believe that disconnecting the 12 volt battery first is recommended by some before the HV one. Personally I wouldn't be disconnecting any battery but that's just me.

Yes. Gen 1. They did get it covered under warranty after I showed them the GM Customer Service post. Thanks!
 

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Warranties should not be this obtuse. Neither should posts that don't mention the car model year. Just sayin.
 
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