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Charge port failure

7783 Views 16 Replies 12 Participants Last post by  Mcgsp
Just took my 2011 California Volt in because I can no longer charge via any charger outside the car, ICE and regen, yes, external plug, no. So they called and said the port itself is bad and will cost $750 to fix... Really? Not covered under any warranty because I am at 110,000 miles...
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Yes used cars with over 100K miles will need repairs, and ANY repair will be many hundreds to fix. They don't last forever and I'm sure you got a "deal" compared to new pricing when you purchased this vehicle.
Just took my 2011 California Volt in because I can no longer charge via any charger outside the car, ICE and regen, yes, external plug, no. So they called and said the port itself is bad and will cost $750 to fix... Really? Not covered under any warranty because I am at 110,000 miles...
Sounds normal. Get the part number of the part and start calling salvage yards. Maybe ebay.

2012 Premium - Red
$750 one time vs $350/month for a lot of years for a new one under warranty. Think of it only as two months of payments and hope nothing else breaks this year....
What did they say is actually wrong/broken with the charge port?
GM Part #23281030 can get them new for about $85
At least now we know the 150K/10 year *battery* warranty (available in CARB states) doesn't cover the charge port. I didn't think it would, but am always hoping for a surprise to the upside.
You realize some of that $750 is labor and markup (profit) for the service department. Shop around.

And before you plunk down that dash, get a flashlight and small screwdriver and make sure the connections on both the EVSE and plus sides are clean. I once had a moth kamikaze himself towards the EVSE cord light and cause my car to stop charging. A screwdriver to work th dead bug parts loose and a couple of squirts of compressed air dodo the trick. Make sure it isn't something physical on the outside before you go tearing into the inside of the charge port.
At least now we know the 150K/10 year *battery* warranty (available in CARB states) doesn't cover the charge port. I didn't think it would, but am always hoping for a surprise to the upside.
It is 100K/8 years in every state except California. Slightly longer in California, maybe 110K miles/10 years I believe?
This item is covered by the Voltec warranty.
You realize some of that $750 is labor and markup (profit) for the service department. Shop around.

And before you plunk down that dash, get a flashlight and small screwdriver and make sure the connections on both the EVSE and plus sides are clean. I once had a moth kamikaze himself towards the EVSE cord light and cause my car to stop charging. A screwdriver to work th dead bug parts loose and a couple of squirts of compressed air dodo the trick. Make sure it isn't something physical on the outside before you go tearing into the inside of the charge port.
Good tip right here. How much effort is required to replace this part? Good on Sparty above sharing the part number.
Good tip right here. How much effort is required to replace this part?
FWIW: According to the service manual, you are supposed to disable the High Voltage prior to replacing this Charge Port Housing. It can be accessed once the Front Wheelhouse Rear Liner is removed...
FWIW: According to the service manual, you are supposed to disable the High Voltage prior to replacing this Charge Port Housing. It can be accessed once the Front Wheelhouse Rear Liner is removed...
Seems like a decent DIY job.
Thanks very much for the perspectives and info... I'm not great with a screw driver in my hand, it is what it is, but maybe I'll take a took like was suggested and try another dealership as well. I'll update when I have more... Oh and by the way, it's not covered under warranty : /
$750.00 will buy enough gasoline to go ~8750 miles. So... if you are short of $$ you can always just drive it on gas for awhile.
Thanks very much for the perspectives and info... I'm not great with a screw driver in my hand, it is what it is, but maybe I'll take a took like was suggested and try another dealership as well. I'll update when I have more... Oh and by the way, it's not covered under warranty : /
Good luck and keep us posted :)
If you can't do the job yourself, shop around for the best price and tell the dealer that if they can do better on the price that you might get the work done there. That said, if you go elsewhere they may well charge you a diagnostic fee.
talk to your local high school or community college see if instructors are up on EVs and be willing to install part. But definitely check their knowledge base first.

As an example there is a local high school where the shop teacher taught his students to build a EV from scratch. He has invited the local EV community to bring their car in to be worked on with his supervision.
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