[Andy00778]

The dealer called me about a new recall for my 16 Volt, something to do with a cable rubbing against a pipe in the emissions system which could cause a CEL. That was the extent of the info they could tell me.

Chevrolet app did not show any outstanding recalls ( have them all caught up as of April)

Have an appointment booked for July 12 as they said they needed to order in parts (?)

Suspicious if this is a real recall or some service memo that the dealer is considering a real recall

Anyone else have a call on this issue? Sorry for lack of details but the dealer rep could not give me any more info.

 

[obermd]

Dealerships receive notifications of pending recalls before they're announced to the public or loaded into the recall database.

 

[Catnip]

I went to the dealer today for recall 17228-Reduced Propulsion Power and was told there was another recall 17197-Malfunction Indicator Lamp. They were vague but said the 17197 had to do with the cable and a false indicator light. They had to order a part and suggested it was a complicated fix. They are to call me when the part arrives but did perform recall 17228 today.

Several months ago I had a CEL which required recall 17058-P2097 and seemed to improve my gasoline mileage.

2017 Volt Premier

 

[BAZINGA]

I'd drop by your dealer and speak with a tech, if it's legit book an appointment. Safety is paramount.

 

[llninja]

Sometimes they will call it a recall, when in actuality it is a technical service bulletin. Recalls are really important to do, a TSB is recommended, but not potentially safety or life threatening.

 

[obermd]

Sometimes they will call it a recall, when in actuality it is a technical service bulletin. Recalls are really important to do, a TSB is recommended, but not potentially safety or life threatening.

TSB's also generally have a "If the customer reports such and such then do these tests to verify this TSB applies." Also, recalls are always free while a TSB is governed by your warranty.

 

[BryanC]

The dealer called me about a new recall for my 16 Volt, something to do with a cable rubbing against a pipe in the emissions system which could cause a CEL. That was the extent of the info they could tell me.

I wonder if this is what is going on with my 2017... Had my car 3 weeks when the CEL came on. OnStar said it was an emissions problem. Made an appt, brought it in, and 3 weeks later I'm still waiting. Service dept. said it is a hose that I assume had to be walked to New Orleans from Michigan.

I've had my car 6 weeks and half of that it has been in the shop. I find that ironic because my 2012 Volt was the most trouble-free car I have ever owned and is why I bought instead of leased this time. They put me in a loaner... '17 Sonic... which has a power driver's seat... Really, GM?

 

[BAZINGA]

I went to the dealer today for recall 17228-Reduced Propulsion Power and was told there was another recall 17197-Malfunction Indicator Lamp. They were vague but said the 17197 had to do with the cable and a false indicator light. They had to order a part and suggested it was a complicated fix. They are to call me when the part arrives but did perform recall 17228 today.
..l
Several months ago I had a CEL which required recall 17058-P2097 and seemed to improve my gasoline mileage.

2017 Volt Premier

When was your 2017 built, my 2017 built on/about June 22nd 2016 has had ZERO recall's and or TSB's published against its VIN. Interesting.

 

[JATO757]

I went to the dealer today for recall 17228-Reduced Propulsion Power and was told there was another recall 17197-Malfunction Indicator Lamp.

I had this EXACT same experience, minus the dealer being able to describe the new recall. They just informed me that there was another recall on the car and that a part was ordered and they'd contact me when it came in.

2017 Premier

 

[llninja]

I wonder if this is what is going on with my 2017... Had my car 3 weeks when the CEL came on. OnStar said it was an emissions problem. Made an appt, brought it in, and 3 weeks later I'm still waiting. Service dept. said it is a hose that I assume had to be walked to New Orleans from Michigan.

I've had my car 6 weeks and half of that it has been in the shop. I find that ironic because my 2012 Volt was the most trouble-free car I have ever owned and is why I bought instead of leased this time. They put me in a loaner... '17 Sonic... which has a power driver's seat... Really, GM?

Wow, I'd be pissed if I bought a volt and had to drive a sonic. I'd be up in the dealership owner's grill about this to get the car fixed ASAP or be compensated with a further price cut off the original price of the car, or a sweet deal on a trade-in for a new one with no money out of your pocket.

 

[kentlucas]

I have a 2016 and have not heard anything from my dealer. Haven't had a single problem in 11K miles and 1.5 years. Took it in for the reduced propulsion recall, that is it.

 

[El Dobro]

From what I was told, it was an A/C hose rubbing up against an EVAP hose on some 2016-17 Volts.

 

[obermd]

I wonder if this is what is going on with my 2017... Had my car 3 weeks when the CEL came on. OnStar said it was an emissions problem. Made an appt, brought it in, and 3 weeks later I'm still waiting. Service dept. said it is a hose that I assume had to be walked to New Orleans from Michigan.

I've had my car 6 weeks and half of that it has been in the shop. I find that ironic because my 2012 Volt was the most trouble-free car I have ever owned and is why I bought instead of leased this time. They put me in a loaner... '17 Sonic... which has a power driver's seat... Really, GM?

Check your state's lemon law. In most states a car under a year old that's in the shop this much is considered a lemon and must either be bought back or replaced by the manufacturer. Just mentioning to the dealership that you're going to go lemon law route if they don't get your car fixed ASAP will many times free up the parts needed.

If you don't want to go the lemon law route, ask your dealership to provide proof that they have contacted GM's Technical Assistance Center (TAC) for the Volt. The 1st Generation North American Cruze Diesel had several parts that would only be released by GM TAC and only after the dealership called them for assistance. If the dealership didn't do this the car would just sit for weeks at the dealership "waiting for parts." I wonder if you're running into the same issue.

 

[davemac616]

I got a call from my dealer last week with a similar story to OP. My 17 was delivered on July 1 2016. It had a CEL last fall for an O2 sensor that was the subject of a service bulletin, this "recall" was supposed to be similar. When I dropped the car off yesterday, the service manager said there are 2 service campaigns right now but I didn't get any details.

They kept the car overnight to order and install a new HMI which will, I hope, fix the issues I've had with the center screen going black and rebooting. I'll post what the paperwork says they did when I get the car back today.

 

[jlhardwick]

I just had mine into the dealer 2 days ago for the P0442 error and they could not find any problem, all systems checked out fine. Then yesterday they called me that they just got informed of recall 17197-Malfunction Indicator Lamp. So looks like I'll be going back for that soon.
My Volt has been flawless up to this point and to answer "BAZINGA", mine was also built around 7/22/16

 

[Catnip]

When was your 2017 built, my 2017 built on/about June 22nd 2016 has had ZERO recall's and or TSB's published against its VIN. Interesting.

My build date is 09/2016

 

[BryanC]

Wow, I'd be pissed if I bought a volt and had to drive a sonic. I'd be up in the dealership owner's grill about this to get the car fixed ASAP or be compensated with a further price cut off the original price of the car, or a sweet deal on a trade-in for a new one with no money out of your pocket.

LOL! I will confess that when they brought the loaner around, I looked at it and said, "What the hell is that?" In fairness, I was asked if I wanted a full size car and I said I didn't care. At one point in my life I would have been ranting and raving but now I'm indifferent. Plus the loaner is even easier to parallel park than the Volt. The loaner does what it's supposed to do... for now. I don't want another car, I just want MY CAR back.

FYI - Some hose was damaged, which required a frame to be dropped, the main battery to be dropped, and the gas tank to be dropped. It was all done and reassembled last week when a pin-hole was found somewhere else and another part has to be replaced.

As for the suggestion in another post about lemon laws... did I mention that I live in Louisiana? Land of the rich "good ol' boys"? Already fought a case on a motorhome once and the judge out right REFUSED to discuss redhibition even though the case fit on every metric. But we couldn't establish a precedent where the little guy actually prevailed, now could we? The lemon laws will be a last resort for me when I decide I no longer want this particular car and I'm not there yet.

 

[Catnip]

When was your 2017 built, my 2017 built on/about June 22nd 2016 has had ZERO recall's and or TSB's published against its VIN. Interesting.

The build date is 09/2016.

I was told that I would have to leave the car overnight for the 17197 recall.

 

[Khunshawnd]

I think this is what I experienced at a dealership yesterday, and posted in another thread. We were all excited to buy our new car, but the salesman said " sorry, can't let the car leave the lot if it's under recall." And the recall is so new that he didn't have any idea what it involved. Talk about an anti-climatic buzz kill! Here's hoping the can get the part soon!

 

[obermd]

I think this is what I experienced at a dealership yesterday, and posted in another thread. We were all excited to buy our new car, but the salesman said " sorry, can't let the car leave the lot if it's under recall." And the recall is so new that he didn't have any idea what it involved. Talk about an anti-climatic buzz kill! Here's hoping the can get the part soon!

If that had been me I would have asked for a copy of the stop-sale notice from GM, just for my records. My dealership has given me this type of paperwork in the past when I ask. Just be polite when asking.