Bricked my Instrument Cluster, could use some help.

12149 Views 25 Replies 9 Participants Last post by Tjdupaix, 2 mo ago

JetSpeed

Discussion Starter · Jun 10, 2018

While attempting to update the Instrument Cluster I didn't realize that the vehicle USB port that the update mentioned was not the one in the center console but was actually a USB port on the back of the cluster, now the cluster reads a continuous loop with the words: "IPS_MSG_CTRL (Activated)"
I have tried re-applying the update with the USB drive plugged into the cluster and it fails every time, I have tried to re-program the cluster as a new ECU but there is no communication, I have also removed the cluster wire connector and let sit for a couple of hours and nothing.
Just curious if anybody else has done this and recovered from it or if a new cluster off Ebay is in order?
Many thanks
I also know that GM recommends not to flash updates unless needed, I was hoping to resolve an issue in which the screen stays blank on start-up.

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Tjdupaix

· #22 · 7 mo ago

hvillegas1966 said:
Si I've tried 3 different usb sticks format in fat32 and ntfs with no luck. I actually get a E4492 Cyber Security Access failure and E4423 Unknown reprogramming error 5 at step 0 error when attempting to program cluster with SPS2. I don't know if I can get a bin file from somewhere else to attempt the program as the cluster does recognize the usb when I plug one in but says no 22923964.bin found. I might have to call the acdelcotds helpdesk on Monday. I did turn off my antivirus and windows firewall with no luck. Thank you for the advise i've received so far.

I am running into this issue as well. Any update?

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Tjdupaix

· #23 · 7 mo ago

hvillegas1966 said:
Si I've tried 3 different usb sticks format in fat32 and ntfs with no luck. I actually get a E4492 Cyber Security Access failure and E4423 Unknown reprogramming error 5 at step 0 error when attempting to program cluster with SPS2. I don't know if I can get a bin file from somewhere else to attempt the program as the cluster does recognize the usb when I plug one in but says no 22923964.bin found. I might have to call the acdelcotds helpdesk on Monday. I did turn off my antivirus and windows firewall with no luck. Thank you for the advise i've received so far.

I am running into this problem as well. Did you figure out the process?

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Tjdupaix

· #26 · 2 mo ago

Ender said:
Okay, here it comes
Why would i update the Instrument cluster and would it not have been updated on one of the service vists?
Volt from 12/2011 here

Ender

You won’t ever need to. If you use vcx nano and reset everything it will be on the list of things you “can” reset.

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