Bluetooth Connectivity Question

1418 Views 1 Reply 2 Participants Last post by jbakerjonathan, Mar 5, 2017

Scruffy

Discussion Starter · Mar 5, 2017

Hi Everybody,
I have a 2013 MY Volt without Nav/Bose speakers. I purchased the car new and I apologize if this question has been asked and answered. I was recently given a Samsung S5 smartphone and pared it to my car for bluetooth connectivity. 1st time I have tried a bluetooth connection on my car.
It linked seamlessly and I made several calls to try it while the car was stationary and it worked fine. However, while I was driving, the connection on the other end had a lot of static. I called several people at different times while driving, and they all said the same thing. While speaking to the other person, I could stop the car, and the connection would clear, as soon as I started moving, the connection regained the static (both electric and/or ICE mode). The connection on my end was crystal clear irregardless while stationary or moving. I looked on the forum for answers and the only thing I could find was someone referencing a bluetooth software upgrade "PIC5768" to the vehicle. There was a question from another member that he was told by the dealer, that this only applied to vehicles with NAV. My S5 has been upgraded to V6.0.1 Any thoughts out there.
Thanks

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jbakerjonathan

· #2 · Mar 5, 2017 (Edited)

I believe that someone a few years ago having had a similar problem, found that the mic behind the headliner was loose. There is a way to pull down the cover to check the mic for looseness. It is supposed to snap into place. There is a Youtube video showing how to drop the cover and how to snap the mic in place. I'm sorry that I don't remember the title of the video. Maybe someone else can supply it.

EDIT: I found a video that shows how to drop the panel and how the mic is clipped to the panel. Start at about 1 minute to see how to drop the panel. https://www.youtube.com/watch?v=goLjp3krjfU

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