I just had this happen at 135K miles. I was quoted $2100.The first thing I saw was a check engine light and I took the car to AutoZone and they read the computer and it came out with a description that said, "battery energy control module lost communication with hybridEV battery interface control module 3". After I left the AutoZone, the check engine light went off. But at the time I was not aware of the BECM failures so I thought the car just needed a new battery because the battery was old. So I had the battery changed and the vehicle started to act normally so I had no clue that my car had a serious problem. I started driving it again and that's when I stopped at the Post Office and the computer just went nuts and the car, although it was in drive, started sliding backwards. It wouldn't go, it wouldn't go forward, it wouldn't do anything. I panicked after the tow truck didn't show up, and I was stuck, and I started to pray, and then the car started going and acting normal but it was stuck in mountain mode, and I got it home, and after that it continued to behave strangely whenever I would start it and it would refuse to charge and it started acting completely crazy so I stopped driving it and right now it is parked because I'm not sure what to do about it. The cost of the repair, since it is not under warranty, is somewhere above $3,000 according to things I've seen online. Plus I was told the price of the part has gone up, and when I asked how much, I was told "it's really really expensive." The gentleman never did tell me the price. So I haven't had the car towed to the closest Chevy dealership, which is about 50 mi away, to have the car formally diagnosed because I'm concerned about the potentially high cost of repairing it.
If anyone has this problem repaired and it's not under warranty, would you please tell me how much it actually costs to have it fixed? Fortunately, I have an old car that still runs, so I'm driving it.
This "let's do a class action" idea comes up from time to time. Then we never hear from the person again. My guess is the cost of years of litigation makes it a non-starter or attorneys don't want this on contingency.I suggested to the GM lady the possibolity of getting an attorney and starting a class action against GM since so many Volt owners are having this same issue. She said if I contact an attorney then she can't help me any more and all future contact would have to be with their legal dept. Depending on any feedback on this site I wonder how many Volt owners would be willing to join a class action to make GM finally take us seriously enough to make this a priority. When DirecTV had a similar class action filed by their customers that company lost billions and ended up being bought by AT&T for pennies on the dollar. Look what happened to VW after their bad press. GM could end up being sold to China if they don't get their SHT together soon.
"How big is your class?"This "let's do a class action" idea comes up from time to time. Then we never hear from the person again. My guess is the cost of years of litigation makes it a non-starter or attorneys don't want this on contingency.
More or less what I was going to post, but less colorfully. There are attorneys who specialize in class action suits, but the Volt's production was microscopic compared to other cars, so the potential payout for attorneys is low. And what's the basis of the lawsuit? The class had to wait 3 months for a part, when everyone knows that "supply chain issues" are rampant, and GM gave everyone giant trucks as loaner?"How big is your class?"
"Potentially hundreds of thousands!"
"I doubt we could get for 'Volt buyers'. How many have had actual failures?"
"I don't know."
"We could probably get that in discovery, but are we talking about tens of thousands?"
"Thousands at least, I've seen dozens on the internet."
"Kindly, get out."