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BECM (battery energy control module) issues and inconvenience — class action?

24526 Views 122 Replies 40 Participants Last post by  phattyduck
I'm not an attorney, but given the repeated stories and similarities in our experiences, I'd like to see what the pulse may be for some sort of class action.

I specifically shopped for a GM Certified car in Nov. 2021 because I believed the warranty would be important. Three months later, the BECM was diagnosed as bad. The warranty covers repairs, but I've been waiting more than a month with no ETA on a part. Some online suppliers seem to have the part in stock, but the dealer says they can't use a part that's purchased elsewhere. The warranty provides courtesy transportation, but the dealer claims there are no loaners. They won't return my calls. I complained to GM, and they said they would look into it, but I haven't heard anything back yet.

The 2018 warranty explicitly states: "A part not being available within 10 days or a repair not being completed within 30 days constitutes a significant inconvenience."

If anyone else who has not received adequate service when their battery energy control module failed would be interested in looking into a class action, please PM me or email me (zimmerdale at yahoo dot com) with your name, phone number and/or email, your state, year of your Volt, and a brief overview of your experience, I'll try to compile a summary for circulation to see whether anything can come of this.
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Most reports of BECM failures are 2017. But 2016 and 2018 also pop up occasionally. I'm not sure about 2019.
Most 2016-2019 Volts are 2017s
Please this BECM issues is only applicable to 2017 Volts?
It applies to all gen2 Volts it is most seen in 2017 as most gen2s are 2017s
Most 2016-2019 Volts are 2017s
More '16's were sold that '17's. The only year with significantly lower sales was '19 for the 16-19 generation.

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