anyone else getting told they have to pay onstar to check their car status?
So my free Onstar services expired last month. Not having used them even once in the 3 years, I shrugged. According to my car manual, the GM website, and the paper Onstar sent me I would retain app access to car status and lock/unlock functionality.
When my account expired, they disabled all car access. I can't get my car status, I can't remote lock/unlock/start the car, nothing. App says "you must upgrade your account"
Both my chevy dealer (who has always been useless) and Onstar have told me that I have to pay $25/month minimum to have that service, even when presented with their own paperwork that says the opposite. So after 30 days wasting time trying to argue this, we're going to court. My lawyer assures me that we have overwhelming evidence to win this case.
I assume they are pulling this stunt on others. If so, wanna make it a class-action suit?
So my free Onstar services expired last month. Not having used them even once in the 3 years, I shrugged. According to my car manual, the GM website, and the paper Onstar sent me I would retain app access to car status and lock/unlock functionality.
When my account expired, they disabled all car access. I can't get my car status, I can't remote lock/unlock/start the car, nothing. App says "you must upgrade your account"
Both my chevy dealer (who has always been useless) and Onstar have told me that I have to pay $25/month minimum to have that service, even when presented with their own paperwork that says the opposite. So after 30 days wasting time trying to argue this, we're going to court. My lawyer assures me that we have overwhelming evidence to win this case.
I assume they are pulling this stunt on others. If so, wanna make it a class-action suit?