[Glenerd]

My On Star on my 2017 Volt delivered 6/28/2017 is near expiration of the complimentary subscription and GM seems desperate for my money, they call repeatedly and never leave a message. I looked up the number on White Pages and see they are doing the same thing to others. I want them to leave me alone. If I want an On Star subscription I'll let them know.

 

[good2go]

My On Star on my 2017 Volt delivered 6/28/2017 is near expiration of the complimentary subscription and GM seems desperate for my money, they call repeatedly and never leave a message. I looked up the number on White Pages and see they are doing the same thing to others. I want them to leave me alone. If I want an On Star subscription I'll let them know.

GM and OnStar apparently do not believe the service should be optional. They have gone to great lengths to make it as difficult as possible to opt out of the whole OnStar "feature". I'd have been much happier if I could have gotten the car with Homelink (something I actually use!) and just ommitted the whole OnStar completely.

.02

 

[telveer]

Answer the call at least once, and sometime during the call, very firmly and clearly state "I am not interested. Please DO NOT CALL me again". This will prompt the operator to press the right button on his computer screen to stop bothering you any further. If you do not answer, the system will keep trying again and again because that is how most of these dialing systems are programmed.

As to why they are calling you, it is because you have existing service, and they feel they are obligated to call you and let you know that your service is expiring, and to explain to you why you should renew.

To be fair to OnStar, while their prices may suck, they are a whole lot better to deal with as compared to services like Sirius/XM.

 

[kmac7800]

Confused. Aren't 2017s coming with 3 years of On Star service? My 2016 did. Perhaps these calls are about the "data plan", ie phone minutes instead of actual On Star service.

//KMac

 

[Tomt]

No, it changed to three months...

Confused. Aren't 2017s coming with 3 years of On Star service? My 2016 did. Perhaps these calls are about the "data plan", ie phone minutes instead of actual On Star service.

 

[hellsop]

Or answer it and tell 'em to put you on Basic for five years, or whatever it is this month. Then you won't hear from them for the duration (minus about 90 days).

 

[ItsNotAboutTheMoney]

I had mailings for my 2013, called and went through a bunch of stuff where they tried to scare me into getting it but canceled and then had one more call.

Those calls to you are automated so they're low cost to them. But once you pick up you're talking to a human, so one call will stop it.

Similar thing with XM, where I kept getting offer mailings until I had a call where I flatly told them that I wasn't and would never be interested.

 

[JY07]

I believe it's 6 months: I purchased mine in August and it's expiring here in a few days.

I usually won't answer any 8## numbers so I did the same thing and looked it up after noticing I was getting a call from 1 specific number every couple days. Once I saw it was onstar I just blocked the number.

 

[Stromfahrer]

If they call you on your mobile phone answer it and tell them they owe you $500 for violating the TCPA.

 

[canehdian]

Just wait for the calls from XM...
26 of them between May and July 2014 in my call logs.

 

[hellsop]

If they call you on your mobile phone answer it and tell them they owe you $500 for violating the TCPA.

They gave you a free service, which you accepted. That gives you a business relationship that they can work for two years before they're in violation.

 

[Bacardi]

Both Android and iOS has options to block numbers...

 

[Stromfahrer]

They gave you a free service, which you accepted. That gives you a business relationship that they can work for two years before they're in violation.

Nope. Existing business relationship TCPA exception was removed in 2013.

 

[Mike91326]

Just wait for the calls from XM...
26 of them between May and July 2014 in my call logs.

Don't get me started with XM, they call two to three times a day. I blocked the number which worked for a few days until they called from a different number. In the last month I've block four different numbers from XM.

 

[accelerus]

Maybe I'm lucky, but I had my onstar service run out (or at least go to the super basic plan that only allows me remote start/status of the battery)

XM ran out after 90 days and I got a ton of flyers in the mail for a few weeks but no calls from either. I have google project Fi as my service provider and they are beyond amazing at controlling spam calls. On top of that every call coming in (that I answer) is recorded. If it ever became an issue with them harassing me for business I'd give them a single "take my name off your list and never contact me again" speech. Fully recorded and time stamped, next call they make... payday for me