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Ally account settlement letter - charged for missing charging cable

2560 Views 7 Replies 5 Participants Last post by  jehrler
I just received my account settlement letter from Ally for my lease return. I was charged $450 for "Equipment - Trunk/Cargo Area - Charging Cable Missing". :mad: I made sure the charger was in there and even took a picture of it. Has anyone else been charged for equipment they returned? If so, how did you resolve it? I called but the department I need to speak to is closed.
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Smart move to have taken a picture. Before I returned my Leaf a guy came to my house and inspected it in my presence, then gave me a copy of the paperwork before he left. Definitely call them.
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