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Discussion Starter · #1 ·
Anyone have to have the airbag passenger sensor replaced?

I took mine in and they cleaned the connectors but did not solve the problem. Costs $200.

Took it back and they say the passenger sensor in the seat needs replaced. $500 part $250 labor

Should they give me a $200 credit toward replacing the sensor since they did not fix it the first time?
 

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at 72 miles before my bumper to bumper warranty was about to expire, my passenger seat sensor started popping up a message to service the airbag system. I was headed to an out of town track meet for the kiddo, then to O'hare to pick up the wife, so I returned home with 300+ miles over 36K. I should have thought to take a picture before 36k miles, but the service advisor took pity on me, replaced the part for $100. We also had trouble scheduling the appointment since the Volt guy had a family medical emergency, so I had to wait 2 weeks before she could fit me in.

She claimed it should have cost about $800, which is pretty much in line with your prices. But yes, I would try to get some discount on the second work since the initial stuff didn't work. Now if they gave you two choices and you chose the cheap route only to come back to the more expensive one, then it's on you, not them.
 

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If they diagnosed the problem and told you that cleaning the connection would fix the problem and it did not, then they need to lower the labor time on the new repair. They should also not charge you a second time for diagnosing the problem.
 

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Discussion Starter · #4 ·
If they diagnosed the problem and told you that cleaning the connection would fix the problem and it did not, then they need to lower the labor time on the new repair. They should also not charge you a second time for diagnosing the problem.
This is exactly what happened. First diagnosis was that cleaning would fix it as they see it quite a bit on the Gen 1. They did not charge me for the second diagnosis. However, they were going to charge me labor to install the new part.

Have not heard back if they received the part in yet to schedule the install.
 

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Volt passenger airbag sensor failure

Have a 2013 Volt that is going in on Friday to have the passenger seat airbag sensor replaced. $125 for diagnostic - around $800 to get it fixed. This should be a recall item since it has to do with an important safety feature, and appears to be a common defect. In fact, I've recently received a couple of (parachute attorney) letters in the mail from a law firm asking if I've had any problems with the Volt and need representation. Airbag sensor failure was one of the 10 or so items on their list, so I assume it's not uncommon. Keep your receipts just in case. Not happy that this important (and expensive) repair is falling on the consumer. Wonder how many Volt owners are driving around ignoring the sensor warning light so as not to burn an $800 hole in their wallet.
 

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My sensor warning (ding, ding ding noise) has been going off for months now. Definitely related to passenger seat. I read other threads about connectors possibly coming loose as you move the seat fore and aft. I inspected the connections and they appeared to be fine. Recently my mechanic disconnected & reconnected them (no charge). The car was fine for 1 trip; after that, it was back to it's old ways. EXTREMELY annoying. This is the first post I've seen regarding $800 for a sensor. That hurts. Not sure what I'll do now.

2014 Volt, 70K miles.
 
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