My Ipod worked correctly when connected to the USB port on my 2015 Volt. Now that I have a 2018 model with 2 standard USB ports, connecting the same Ipod to either and pressing 'Media' as the manual states, a message "No device found" is displayed. I took it to my dealer today, 12/19/2017 and was told that a cable with a bayonet connector was needed and to connect with that port. I purchased such a cable,used it, and it displays an icon representing my media. But clicking on the icon does not do anything - I am unable to play my music.
Please advise me on what steps to take next.
Please advise me on what steps to take next.