The 12A max is only for the OEM EVSE whether operating at 120V or 240V.
Since this is a Gen2, the charger supports 3,600W.
I agree with Upper5Percent's recommendation to call EMW.
The 12A max is only for the OEM EVSE whether operating at 120V or 240V.240v x 12 a = 2.88KW. So you will not get 3.6KW at all. The design of the charger of VOLT only support 12A max.
Since this is a Gen2, the charger supports 3,600W.Actually the on-board charger supports 3,300 watts divided by 240 volts = 13.75 amps....in a perfect world...![]()