I think there is something wrong with your antenna or the wiring that connects to it. I think the antenna is in the shark fin, and working in there would require minimal "tearing into things." Maybe start there and see what you find.
This is probably true, although I once had a vent problem on a Honda. The tech checked another car and said they all do that. I said, yeah, I know... they are all broken (and proved it). He fixed it under warranty. And he even had to drill a hole and add a screw that was never designed into the car.If every Volt radio on the lot performs as poorly as yours, you are SOL. If not, you have a case.