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2014 ELR Doors won't open from outside

5272 Views 6 Replies 3 Participants Last post by  pianocaddie
2014 ELR, 16k miles, bought used with 14k miles. Car appears to be flawless in every way.

5/24/2018, the exterior door handles wouldn't respond to touching. Pressing the unlock button on the keyfob would flash the lights, but no unlock response. Pressing the keyfob lock button chirped the horn, flashed the lights, but nothing would unlock either door. Then I noticed that each time I pressed the unlock button, the driver's window would open a small amount. Holding the button fully opened both windows, but still, no unlocking.

I reached in, grabbed the mechanical door handle, opened the door, everything seemed to reset, and no further issues the rest of the day.

Any thoughts? Will there be a code stored? CPO, dealership is willing to run a scan, which I'll do next week.
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Check and see if the 12V battery terminal clamps are nice and tight.
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