[EcoLAMauto]

Hi everyone, one of my Volts has an issue. It has the service brake assist message on the dash with fault code C1125. I replaced the wheel bearing and the wheel sensor. I gave up and brought it into a GM dealership. They said that the brake pressure modulator valve needed to be replaced. They refuse to cover it under warranty even though it clearly states in the owner's manual the brake modulator assembly is covered under the Voltec Warranty.

The GM dealership stated that because my car doesn't have RPO code JE0(Mine has J60) that it is not covered.

I've contacted GM directly and they only offered to cover 40% of the repair.

How do I get it covered under the Voltec warranty? I've tried 3 different dealerships in the area.

 

[wizard_of-ahs]

Where do you find the code ?

 

[EcoLAMauto]

The RPO code, I used compnine.com to get the build sheet to verify that the dealership had the right code.

the fault code, I called onstar.

 

[twoheeldrive]

How much is the repair?

The RPO codes should be on a sheet of paper glued to the passenger side storage bin in the back under the hatch.

My 2014 also has code J60. Production date 7/13.

 

[El Dobro]

Can't seem to find RPO code JE0.
https://www.marshu.com/images-websi...codes/gm-firebird-camaro-GM-RPO-car-codes.pdf

 

[EcoLAMauto]

How much is the repair?

The RPO codes should be on a sheet of paper glued to the passenger side storage bin in the back under the hatch.

My 2014 also has code J60. Production date 7/13.

The repair is something like $2000.

 

[EcoLAMauto]

I'll check on the car, but when I pulled the build sheet it was there.

That's probably an old RPO code list.

 

[El Dobro]

Found it.
https://gm-volt.com/forum/archive/index.php/t-5083.html

 

[twoheeldrive]

The repair is something like $2000.

Ouch. Even with GM's help, $1,200. is still pretty steep. A search on this site turned up several cars over the years with what appears to be the same problem. So, unfortunately, although it seems to be unusual, it's not unknown. And, since it is a safety issue... not something that can be ignored.

How many miles on the car?

Best of luck sorting it out.

 

[EcoLAMauto]

Ouch. Even with GM's help, $1,200. is still pretty steep. A search on this site turned up several cars over the years with what appears to be the same problem. So, unfortunately, although it seems to be unusual, it's not unknown. And, since it is a safety issue... not something that can be ignored.

How many miles on the car?

Best of luck sorting it out.

It's out of the bumper to bumper. With 38,000 miles.

 

[El Dobro]

Since Volts don't have a source for vacuum unless the ICE is running, they all have "JE0 Brake Electro Hydraulic Apply Front and Rear Electric with Blended Regenerative Braking", even though the code isn't listed on the option label and since the only thing under the hood that seems to modulate the brakes is the "Brake Modulator Assembly", I would be raising holy hell with GM if it happened to me.

 

[bentbiker]

They said that the brake pressure modulator valve needed to be replaced. They refuse to cover it under warranty even though it clearly states in the owner's manual the brake modulator assembly is covered under the Voltec Warranty.

On what page of the owners manual are you seeing this?

 

[El Dobro]

On what page of the owners manual are you seeing this?

It's on page 14 of the warranty booklet for my 2014, not the owner's manual. I would imagine it's in a similar place for the 2013.

 

[Qinsp]

"the brake modulator assembly, as used for regenerative braking, is also covered by the 8-year/100,000-mile Voltec warranty."

This is right on the Chevrolet website, and should be in your warranty package, and myChevrolet app?

 

[somms]

"the brake modulator assembly, as used for regenerative braking, is also covered by the 8-year/100,000-mile Voltec warranty."

This is right on the Chevrolet website, and should be in your warranty package, and myChevrolet app?

Both the ABS Control Module & EBCM are covered under the 8yr/80k per the above...8yr/100k is a cali perk!

 

[bentbiker]

It's on page 14 of the warranty booklet for my 2014, not the owner's manual. I would imagine it's in a similar place for the 2013.

Thanks. You're right, it's actually on page 15 in the 2013 booklet (last thing on the page).

Did the original model, 2011, start out without the blended braking and thus the J60 was listed, with the JE0 code getting added later and creating confusion?

Either way, GM, by constantly forcing the consumer to fight for their rights, is making the corporation look really bad. We just had a similar denial that the onboard charger was covered. If this stuff continues, they can forget about me ever buying another GM product. I would appear they have people making decisions on this stuff who really don't know the cars. Somewhere it was written that no GM employee was ever fired for denying a warranty claim. While that is probably true, they should be if they continue to err in either direction. Mistakenly denied claims probably cost the corporation more in the long run than claims mistakenly paid.

 

[EcoLAMauto]

I've shown both the senior customer service advisor this in the warranty booklet and the people at the dealership. It did nothing.

What the hell do I do now?

 

[El Dobro]

See if this still works, 1-877-486-5846. That was the number for the Volt advisors.

 

[EcoLAMauto]

See if this still works, 1-877-486-5846. That was the number for the Volt advisors.

That's just a regular GM number now.

 

[El Dobro]

That's just a regular GM number now.

If you've already called them and haven't gotten any satisfaction, then file a claim with the BBB. If there's a local consumer advocate, then contact them, too.