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2013 Volt - Traction Battery Issue

11104 Views 42 Replies 12 Participants Last post by  gergg
My 2013 Volt with 89k miles had a CEL come on last week, took it to the dealer a week or so ago where they said one section of the battery needed to be replaced. Because they told me this one other time and it ended up not being true I waited for confirmation this time before posting here. I checked in with the service department today and they said that GM is sending a replacement for one section of the main traction battery. The service rep said there were bad cells, but I haven't seen that written/confirmed anywhere. He did say the battery is ordered, but it will take 3 weeks to get here. Oh, and tonight when leaving work another CEL came on stating something like "Service high voltage charging systems" and the car will not accept a charge at all.....Soooo, off to the dealership again in the morning, getting really tired of this relationship with the Volt, great car when it is working, but I have never in my life had so many issues with a vehicle.
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Was this issue fixed in Gen 2? I believe it was.

89K miles on a 2013, whoa! Lots of driving, huh? If you're the original owner, it wouldn't hurt to make some noise up the chain at GM. I've had some issues with my '13 and, after making some noise, they offered me some $$$ to get out of the car (so long as it's a GM car of course)--still debating on taking it. Just the offer itself made me feel better about the brand and that GM is acknowledging that this is not acceptable.
My first battery replacement took less than 3 weeks.....I say first replacement as I just got back from the Chevy Dealer, they said my CEL was due to a 2nd section of the battery going bad, that's right, 2 bad battery sections and 1 week after another, I have requested that the 3rd section be replaced too, this is not good. This time it is section 2, section 3 was replaced already, they are waiting on GM tech to give a definitive answer on what to do. I guess the good news is I will have 2, possibly all 3 sections replaced, but I feel like I have a ticking time bomb with this car.

I had one section replaced, no issues since (knock on wood). Unfortunately, it doesn't sound like they got to the root of the problem. When I had the one section replaced, it was also due to a temp sensor fail, but my understanding from the research I did is that there could be something else going on in the battery to CAUSE the sensor to fail. *** had a good discussion on it in another thread that I can't locate at the moment. In my case, it seemed only the temp sensor, but in yours--maybe not.

Unfortunately, this car is very "novel" and even a tech saying they've done "plenty" battery section replacements is likely nothing compared to the number of head gasket replacements or other ICE-related repairs at the dealership. There is just less overall experience with these systems and usually only one dedicated Volt tech--so it's not like he can just ask the guy in the bay next to him if he missed anything.

I would definitely bring it up the chain, worst they'll say is no.
Glad you got the Volt back. I would *hope* that if it fails just out of warranty you could make an argument that they should have replaced #1 when you had the other 2 sections fail within warranty. I'm sure a deal could be made.

I was getting over 11 kWh per charge pretty, but it slowly settled around 10.6 or so, which is about 0.3-0.5 more than what I used to get. I've noticed I can get a little more if I don't stop. I would be curious where this settles down for you. Interesting to get *more* EV range with 90K plus miles. An added bonus for the inconvenience...
Well, the end of my Volt journey, I was having symptoms similar to the first and second battery failures, but GM said all was well at this point in time and they could do nothing....So, I sold the Volt at 101,000 miles and bought a beautiful used Lexus IS-F....first and last GM product I will ever own.......C'est la vie!!
Sorry to see you go. Sounds like a little more love from the dealership could have made this a better experience for you. It's a shame as I'm a true believer in the tech, but these complex failures and unsatisfactory service responses can sometimes be a lot to ask of we (earlier adopting) customers. Hope you give another chance to a PHEV/BEV at some point in the future.
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