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Discussion Starter #1
Southern California is finally getting rain, but with it came the inability to charge may 2013 volt. At first only the L2 charger would not work, The L1 charger seemed to work fine. After the second rain now the L2 charger also does not work. I get yellow charge light. I park outside and charge outside exposed. The L2 charger is in the garage with the cable outside. I have an appointment tomorrow at the dealer for repair. Water did not seem to be in the connection. I made sure the charger port was even covered with a trash bag to prevent water from getting in the charge door.
I see many have seen this and have had there charger port replaced, we'll see.
 

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The port socket is probably cracked. There are several threads about it.
 

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Try rebooting the L2. Anytime there is a dip in the electrical grid mine needs it. And sometimes I'll get the CEL code that clears itself after 2-3 full charge cycles. Press the blue button and ask for the code if you have the CEL.
If you don't have a check engine light it's external.
 

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Similar to what happened to me last year. On mine, it was a defective charge port that developed a small crack on the inside of the port, where you can't see it. It slowly accumulated water, started working intermittently, then failed altogether. It's a quick fix for the dealers though, so your car won't be there long.
 

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Discussion Starter #6 (Edited)
The service manager told me I am not suppose to charge in the rain. Hmm don't recall seeing that in the manual. Need to look again.
The car is not charging with my L2 charger nor L1 charger nor a Chargepoint station. So I don't suspect a GFI problem. The GFI I think is in the charger not the car. Does the car have a GFI circuit?

checked owner's manual section 5-30, no mention or warning about do not charge in the rain.
 

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The service manager told me I am not suppose to charge in the rain. Hmm don't recall seeing that in the manual. Need to look again.
The car is not charging with my L2 charger nor L1 charger nor a Chargepoint station. So I don't suspect a GFI problem. The GFI I think is in the charger not the car. Does the car have a GFI circuit?
The service manager is probably aware of rain causing problems, but there is nothing in the manual that says do not charge in the rain. They charge just fine in the rain. I do have a cover over our L2 outside charger though. It says it's waterproof, but I don't trust it.

The EVSE has a GFI, some house breaker are GFI, and some outlets are GFI. Personally, I would not use a GFI outlet for car charging, but that's just me. One more thing to go wrong or break.

Whether the car electronics do, I cannot say.
 

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The service manager told me I am not suppose to charge in the rain. ...
This is way up there on the BS scale.
Call your Volt Advisor to light a fire under this joker or find a better dealership, or both.

So, people are supposed to wait for sunny skies to charge their brand new Bolt?
 

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The service manager told me I am not suppose to charge in the rain. Hmm don't recall seeing that in the manual. Need to look again.
The car is not charging with my L2 charger nor L1 charger nor a Chargepoint station. So I don't suspect a GFI problem. The GFI I think is in the charger not the car. Does the car have a GFI circuit?

checked owner's manual section 5-30, no mention or warning about do not charge in the rain.
Nonsense. Since my car was fixed, it's seen so much rain I don't even know to properly quantify it, lol. My car is outside, uncovered, 24/7, 365. Wednesday alone, my area got around two feet of rain, and Saturday and Sunday before that, it was even more. Car was plugged in the whole time. Loads of people on these boards charge in the snow, without issue, and that's got to be worse than rain. I'll admit, GM can really bugger up certain things on certain cars, but charging in adverse weather conditions is not one of those things.
 

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Discussion Starter #10
I definitely going to call out the service manager on this. Perhaps take him the owners manual section on charging.
I also found that the charging port has a new part number (23281030) superseding the old part, perhaps a change to prevent hairline fracturing.
 

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I charge in rain, snow, every kind of weather. The only weather I unplug for is a bad lightning storm, not sure if I really need to be paranoid about that or not. The worst is when there is an ice storm and I can't get the plug out (bc the button is frozen) or can't get the charge door open (bc it's iced over). Both are pretty quickly remedied.
 

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Sorry to hear you're having problems with the charger. I'd also guess, as others have, that it's a crack in the charge port.

The service manager told me I am not suppose to charge in the rain.
So funny. Next you'll hear you're not supposed to drive it in the rain. LOL
 

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No problems charging here in rain and snow. The button on the handle gets a little finicky at 5 degrees F, but it's been trouble free.

14424819_1089396414431509_6150742447158725813_o.jpg
 

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I definitely going to call out the service manager on this. Perhaps take him the owners manual section on charging....
Good luck with that...
These guys report to no one, except the guy who gives them a paycheck.
And the owners are happy as long as the warranty repair payment checks keep coming in from corporate.

You're liable to P him off if you bring this up in front of others in the shop.
Then you should find a different dealership. (my suggestion..)

ps. You know not everyone that works at dealerships likes EV's. Maybe they watch a 'particular' 'news network'..
 

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Discussion Starter #16
I will not go back to this service manager. I will use my other dealership from now on. When I picked up the car and told him I could not find anywhere that GM recommends to not charge in the rain, He claimed a bulletin. I said I guess I can only drive in the sun.
I asked him for removed part, he said he has to return it to GM. ( I bet not ). He also mentioned he replaced a lot of the charging ports. I checked the paperwork, the part installed is the 23281030 newer part. No charge for the fix. I wonder if this is a silent recall - replace only if customer complains.
 

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The port socket is probably cracked.
It happened to my 2013, won't charge neither L2 at home or work without EVSE being halted with fault under raining condition.
Charging Port connector changed under warranty, problem solved!
 
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