When I have this heat issue, no matter what heat settings I try, I can not get the heat icon to come on. The touchscreen does reflect the different settings I try, but still no heat icon and heat. The fan will change speed from both the touchscreen and the up/down button. The vents shows the different inputs but does not change. The cold icons comes on and cool air comes out of the vent. The car still has the original AGM 12v battery in it so maybe there is something going on with it. Where I live, there are hardly any Volts. Not to disparage the certified Volt mechanics around here, but it seems that there is hardly any experience level with the car.