[tnycman]

Hello all

So just few days before i got my 220v charges my volt decided to stop charging.. The new and the old charger looks good all the green light ect.. reading up on this forums i noticed that charging port could be a possibility, however i don't know if that's the issue ( i do hope as it will be a cheap fix). Car has 87k miles, called the dealer and the GM if that was part of the warranty and no one was able to tell me it it was or wasn't. Onstar don't see any codes, but they claim there might be some hidden codes, whatever that means.

Should i just replace the charging port, or go to the dealer and pay roughly $150 for them to diagnose the issue ?
Any input will be apprecaited.

 

[jbakerjonathan]

Hello all

So just few days before i got my 220v charges my volt decided to stop charging.. The new and the old charger looks good all the green light ect.. reading up on this forums i noticed that charging port could be a possibility, however i don't know if that's the issue ( i do hope as it will be a cheap fix). Car has 87k miles, called the dealer and the GM if that was part of the warranty and no one was able to tell me it it was or wasn't. Onstar don't see any codes, but they claim there might be some hidden codes, whatever that means.

Should i just replace the charging port, or go to the dealer and pay roughly $150 for them to diagnose the issue ?
Any input will be apprecaited.

My recommendation is for you to take the car to the dealer - possibly a dealer recommended by a fellow New Jerseyan - and have the car repaired properly. If you are luck, the problem will be covered under the 100,000 mile warranty. Why do I say this? Well, consider what you will have spent if your initial replacement didn't correct the problem.

 

[mpmoore1979]

When you plug in the car to the charge cord, what does the color does the light on the dash go to? Does it come on and stay yellow, green or come on at all?

 

[hellsop]

Should i just replace the charging port, or go to the dealer and pay roughly $150 for them to diagnose the issue ?
Any input will be apprecaited.

Charging stuff is Voltec warranty. It's covered. Even if the dealer is wrong and says it isn't, Chevy Customer Care will set 'em straight eventually.

 

[caronjeff]

You should pay $0 ! All Voltec equipment 8 years / 100K miles! Don't take no for an answer!

 

[Genecpu]

you can call GM first to get volt service. They will then direct to a dealer to get service. This is what I did on my 2013. The service manager at the dealer first started with what it would cost, I then said first off the car is still under certified warranty and it is also covered under the voltec warranty, he changed his tune once I said I was referred by the GM voltec service who set up my appointment. Charge port replaced for no charge.
There is a newer charger port part number 23281030 that I hope will prevent cracking.

 

[tnycman]

@mpmoore1979

Nothing at all, tried both 110v and 220v chargers.

 

[tnycman]

@hellsop
Called GM, the person on the phone went down the list but the charging port wasn't one of them.. I was told that the dealer will be able to find out if would be covered or not, so after 45 mins on the call with one local dealer and talking to like 3 different people, again was told they were not sure.. Looks like fine.. If i knew it was the charging port i would just order it and replace it myself, not worth the aggravation, besides 2 dealers i called one told me i had to wait like 10 days and the other almost 3 weeks for an appointment.

 

[tnycman]

Thank you all for chiming in- Greatly appreciated!.

I will drop it off at the dealer and report back with the finding..

 

[Steverino]

There have also been some issues caused by cracks in the charge port (on the side toward the car) that allowed moisture to wick in. A fine, hairline crack in the bakelite that developed over time. I think this was limited to some of the early model years.

See http://gm-volt.com/forum/showthread.php?84082-Intermittent-Charging-Fault-Resolution

Damage to the terminals can also cause similar issues. See
http://gm-volt.com/forum/showthread.php?48274-My-240V-Voltec-EVSE-died-today&p=661425#post661425

Picture of a hairline crack in the back of the bakelite charge port:

 

[tnycman]

There have also been some issues caused by cracks in the charge port (on the side toward the car) that allowed moisture to wick in. A fine, hairline crack in the bakelite that developed over time. I think this was limited to some of the early model years.

See http://gm-volt.com/forum/showthread.php?84082-Intermittent-Charging-Fault-Resolution

Damage to the terminals can also cause similar issues. See
http://gm-volt.com/forum/showthread.php?48274-My-240V-Voltec-EVSE-died-today&p=661425#post661425

Picture of a hairline crack in the back of the bakelite charge port:

View attachment 137385

Thanks for the links, I think this happen after a rainy day. Scheduled my appointment with the dealer for next Tuesday, let's see what they'll say, she wasn't able to tell me over the phone if its covered under the 100K miles warranty ..

 

[hellsop]

@hellsop
Called GM, the person on the phone went down the list but the charging port wasn't one of them.. I was told that the dealer will be able to find out if would be covered or not, so after 45 mins on the call with one local dealer and talking to like 3 different people, again was told they were not sure.. Looks like fine.. If i knew it was the charging port i would just order it and replace it myself, not worth the aggravation, besides 2 dealers i called one told me i had to wait like 10 days and the other almost 3 weeks for an appointment.

Says "high voltage wiring" is covered. It doesn't say "only orange clad cables". It doesn't say "excluding terminals".

 

[somms]

DTC P0D59: Proximity Detection Circuit High Voltage Resolved!


FWIW: I successfully swapped out my X98 hybrid battery charger receptacle (pic) on my Gen1 detailed in the linked thread not too long ago and it was @15min of work...

I would have assumed it should be covered under the 8yr warranty but I never asked since I didn't want the hassle of leaving my vehicle overnight and instead performed the work myself!

 

[tnycman]

Says "high voltage wiring" is covered. It doesn't say "only orange clad cables". It doesn't say "excluding terminals".

GM support could neither confirm nor deny its covered, so I guess I will find out next week for sure..

 

[tnycman]

DTC P0D59: Proximity Detection Circuit High Voltage Resolved!


FWIW: I successfully swapped out my X98 hybrid battery charger receptacle (pic) on my Gen1 detailed in the linked thread not too long ago and it was @15min of work...

I would have assumed it should be covered under the 8yr warranty but I never asked since I didn't want the hassle of leaving my vehicle overnight and instead performed the work myself!

I would've done it myself, but I'm not 100% sure that's the actual issue, there are no error codes or anything, that's why i like to take it to the dealer..

 

[somms]

I would've done it myself, but I'm not 100% sure that's the actual issue, there are no error codes or anything, that's why i like to take it to the dealer..

Funny part about how this port develops hairline cracks is you can't see them until you remove the torx bolts and examine the back. At least I couldn't see mine was cracked in this way until I removed the old port...

 

[tnycman]

Funny part about how this port develops hairline cracks is you can't see them until you remove the torx bolts and examine the back. At least I couldn't see mine was cracked in this way until I removed the old port...

I will print this out and show to the dealer if they try to screw around.. I was wondering if this is the Voltec 100K warranty ?

 

[tnycman]

finally got the car back today, kudos to Schumacher Chevrolet of Little Falls Nj ( I'm not associated with them in anyway, first time serving my car there) nice people.

So it turned out to be a bend pin the the charger port, replaced it and was all covered under the warranty.

Thank you all for chiming in.

 

[somms]

finally got the car back today, kudos to Schumacher Chevrolet of Little Falls Nj ( I'm not associated with them in anyway, first time serving my car there) nice people.

So it turned out to be a bend pin the the charger port, replaced it and was all covered under the warranty.

Thank you all for chiming in.

Glad to know your issue has been resolved.
Thanks for replying back and letting us know this X98 hybrid battery charger receptacle aka charging port was covered under warranty work in your specific case!