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@ chan25,

Very sorry to hear you this. I do want to apologize for the inconvenience. I see your Volt is now at the dealer and one of our advisors, Kevin, has spoken with both you and your wife. We are keeping an eye on this and will work with the dealer to get you back you guys back in your Volt as soon as possible.
This.... is pure and simply amazing - response like this was impossible before the net and owner/enthusiast websites like GM-volt.com. Kudos to Chevy/GM for monitoring things here. Good luck on this fix, and keep us posted with a follow up.
 

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Thanks for the update chan25, glad the problem was promptly solved. May you now enjoy your Volt as it was meant to be!
 
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