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Well I was driving home from work last Wednesday the 28th of November 12 and as I drove into the city limit while coming to a stop light the brakes got really hard to press and then went back to the normal soft feel. All kinds of warning lights started to illuminate (SERVICE BATTERY CHARGING SYSTEM, SERVICE BRAKE ASSIST, SERVICE STABILITRAK) The "red" 12 Volt battery light came on momentarily. Then all went off and I continued to drive, heading to the gas station as the low fuel light was on (I figured I had 35 miles worth of fuel). I came to the next red light and applied the brakes only to have the same issues. I thought to myself no need to go get gas now I had better head directly for the Chevy dealer and I drove to the service overhead door it opens automatically, I pulled in pushed the power button and that was the last time it would power on. I pushed my car further into the bay.

That was Wednesday, today (12/3/12) I received a call from the service manager telling me they think they have found the issue. I am told that there are bolts, screws or nuts that secure the fuse box and that 3 of them were loose. I guess this is an issue that GM is aware of as there have been other reports. I am told the fasteners are not torqued to spec.

This was a pretty scary ordeal as I thought I would pile into the rear end of another car the first time it occurred. Just want other Volt owners to be aware of this possible issue and what the fix is (or at least I was told this is the fix).

Also, I am wondering if anyone else has experienced a strange sticking feeling with the steering at highway speeds? The service dept tells me this is "normal" and that the car was not designed to go 70 miles an hour! Doesn't sound like a great answer to me. The issue occurs when I drive a longer distance at highway speeds. It's pretty noticeable like the steering sticks at top dead center when I have to turn ever so slightly to maintain center of lane driving.. I don't notice it when going around a slight curve or tight turns. It's just when I am driving straightaways and have to adjust slightly, it really bugs me! Please let me know if you have experienced this flaw.

Thanks!
 

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Gaah. "Can't go 70 mph".... Service department comments pretty much sum up the level of knowledge about the Volt that you can expect from a dealership, unfortunately.

Any questions from the class why the Volt is not selling better than it is? I thought not.

Moving along, we now will study "the common sources of intense pain for educated Volt owners." Point 1: closed minded ignorance of dealerships themselves.
 

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Gaah. Service department comments pretty much sum up the level of knowledge about the Volt that you can expect from a dealership, unfortunately.

Any questions from the class why the Volt is not selling better than it is? I thought not.

Moving along, we now will study "the common sources of intense pain for educated Volt owners." Point 1: closed minded ignorance.
Really? Some Volts are having issues, just like any other car. I haven't seen any major mandatory Volt recalls due to brake pedal issues (Toyota) or engine compartment fires (Ford). It seems premature to deem that a few isolated incidents of maintenance issues means that Volts are not ready for prime time and that's why they're "not selling" (though I'd dispute that point too, the Volt is selling better than the majority of even regular hybrids).

Two years a good friend of mine bought a brand new BMW. He had numerous visits to the dealer to fix issues that wouldn't go away, after about a dozen visits I think he got it sorted out.

Early this year, another friend of mine bought a different model BMW. Recently, his car decided that, sometimes after turning it off, it did not want to turn back on for up to 45 minutes. What a shock he had when trying to start his engine up the first time after refueling. The dealer still doesn't want to acknowledge the problem, even though he's shown them the service notice on the same symptoms.

So out of 3 people I know with BMW's, 2 have had serious issues that have required multiple visits to the dealer. That's a 66% failure rate in my limited statistically-insignificant analysis.

In closing, I don't think it's accurate to suggest Volt sales are hurting due to liability, given all the other recalls and repair issues out there these days, and common with new models that have established histories.

The Volt is still a very "young" model, and yet its reliability, on the whole, seems much greater than the norm.

To the OP, please keep us posted. By the sounds of it, I would have said your 12V battery didn't have the juice that was expected, causing all sorts of errors related to components that rely on that 12V power. If I were a tech I would have checked the APM to begin with. Your issues don't sound similar to the steering column issues in the other thread referenced above (at least in reading the first page of posts there).
 

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@ClarksonCote, Sorry, you totally misunderstood me... I agree 300% with you.

Dealerships show painful levels of ignorance about the Volt, that's all.

Yes, the Volt is generally quite reliable, per a number of sources.
 

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Discussion Starter #5
Don't get me wrong here, I love this car (and miss it) the rental I have been driving for almost a week is a '12 Chevy Impala and believe me I am not impressed! My Volt is has a much more quality feel and superior lack of road noise. It just scared the crap out of me to have this happen. When I get my car back tomorrow there will be a smile from ear to ear!! I am sure I will get the rack replaced and as long as the fuse box bolts stay tight I will be a happy camper! Cheers!
 

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@ClarksonCote, Sorry, you totally misunderstood me... I agree 300% with you.

Dealerships show painful levels of ignorance about the Volt, that's all.

Yes, the Volt is generally quite reliable, per a number of sources.
Apologies... I thought your "Closed Minded Ignorance" comment was referring to the "educated Volt owners" wondering why the Volts are not selling better than they are. ;)
 

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Don't get me wrong here, I love this car (and miss it) the rental I have been driving for almost a week is a '12 Chevy Impala and believe me I am not impressed! My Volt is has a much more quality feel and superior lack of road noise. It just scared the crap out of me to have this happen. When I get my car back tomorrow there will be a smile from ear to ear!! I am sure I will get the rack replaced and as long as the fuse box bolts stay tight I will be a happy camper! Cheers!
Please keep us posted bugcrash! I'd be surprised if your steering rack gets replaced, unless I'm missing something. It just seems like you were having a 12V power issue. Now, maybe that's related to the fuse box screws being loose, but it sure seems like there would have had to have been something else there to cause a short/low voltage besides just that.

I hope they do check the Auxiliary Power Module (APM) as, if your battery was low as the slew of warnings might suggest, your APM would be the first likely culprit IMHO aside from a short somewhere (like that fuse box) causing a low voltage.
 

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My volt can go 100mph on battery power alone, but I did not buy mine from your dealer. Apparently GM does not trust your dealer with the fast Volts (for obvious reasons).

Yet another example of why Tesla does not want to sell through dealers.
 

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The General always stands behind their car. I had a major hiccup the first month. Nothing but joy ever since.
 

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Glad they seem to have found the source of your problem. I'd keep an eye on the steering. If it continues to "stick" get it fixed ASAP. The dealer comments about the Volt only being able to go 70 MPH is incomprehensible. They do not engender confidence.
 

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The service dept tells me this is "normal" and that the car was not designed to go 70 miles an hour!
NOT DESIGNED TO GO 70??!? Somebody needs schoolin'. Or, if you're not feeling so generous, a big slap upside the head! What a steaming pantload of just-plain-wrong information to spread around.
 

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LOL. I seriously just had a brilliant idea: give stickers to all the salespeople at chevy dealerships (or sneak a sticker on their backs if they don't want it) that says "Interested in the Volt? Check out gm-volt.com"
Or better yet: "I know nothing about the Volt. Check out gm-volt.com"
 
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Bugcrash,

We apologize you had this issue with your Volt. Are you still experiencing the "Sticky Steering"? If so could you please PM me your contact information and last 8 of your VIN and I will look into this further for you.
Cheers!

- Ian Chevrolet Volt Customer Service
 

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Also, I am wondering if anyone else has experienced a strange sticking feeling with the steering at highway speeds? The service dept tells me this is "normal" and that the car was not designed to go 70 miles an hour! Doesn't sound like a great answer to me. The issue occurs when I drive a longer distance at highway speeds. It's pretty noticeable like the steering sticks at top dead center when I have to turn ever so slightly to maintain center of lane driving.. I don't notice it when going around a slight curve or tight turns. It's just when I am driving straightaways and have to adjust slightly, it really bugs me! Please let me know if you have experienced this flaw.

Thanks!
This sounds like what others are also experiencing. They say it is the steering rack. Any dealer that says to you the this is normal at any speed is a dealer I would not return to. There are several threads on this topic.
 

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Good Luck, I hope you get your baby back working they way it should. As for dealers and service departments, many of the dealerships have not sent their people for training or those who were certified may have left the dealership.

When you go to have your car service, make sure that they have trained technicians who took the courses on the Volt. In my case the closest dealership had a sales force ignorant in the Volt, and do to that they lost my confidence and a sale. However the service department has 2 train specialist who took training on the volt and are terrific and knowledgeable. So before you talk to the service people, make sure they are trained on the Volt, it will make a much smoother repair. If they show ignorance on the car they may not be the dealership to take your car to.
 

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Well I was driving home from work last Wednesday the 28th of November 12 and as I drove into the city limit while coming to a stop light the brakes got really hard to press and then went back to the normal soft feel. All kinds of warning lights started to illuminate (SERVICE BATTERY CHARGING SYSTEM, SERVICE BRAKE ASSIST, SERVICE STABILITRAK) The "red" 12 Volt battery light came on momentarily. Then all went off and I continued to drive, heading to the gas station as the low fuel light was on (I figured I had 35 miles worth of fuel). I came to the next red light and applied the brakes only to have the same issues. I thought to myself no need to go get gas now I had better head directly for the Chevy dealer and I drove to the service overhead door it opens automatically, I pulled in pushed the power button and that was the last time it would power on. I pushed my car further into the bay.
I had the same problem in a Prius and it was an inverter in the regen braking system. Apparently, the mechanical brakes are not full strength. Regen is necessary for safe braking. The Toyota engineers created very impressive warning messages, but I think that it wouldn't cost that much for the mechanical brakes to be a full backup to the regen and it would add a layer of safety. But what do I know?

BTW, your experience with the service technician saying the Volt shouldn't do 70 mph illustrates why you should use a dealer who handles plenty of Volts. It's not enough to take the classes - you have to be hands-on to become knowledgeable and proficient. Would you like a surgeon who does a few operations per month?
 

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Discussion Starter #17
Update: I got my car back I think it was Tuesday the 4th of December. I had the service manager point out the location where the lack of connectivity emanated. From looking at the diagram found on this site (http://gm-volt.com/2010/08/18/chevrolet-volt-dealer-training-course/) it's location N (Engine Compartment Fuse). I was told that there were loose connections under that cover. Not so loose that you could move the wires but "not tightened to spec". I have not experienced any electrical issue since :) I am still not sure about the steering issue as I have not had the chance to take it out on the highway for any extended amount of time.
 

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This sounds like what others are also experiencing. They say it is the steering rack. Any dealer that says to you the this is normal at any speed is a dealer I would not return to. There are several threads on this topic.
My dealer does have a certified Volt tech. He said he learned a lot while having my car for a week. Go figure!! I told him that I am glad I could be of service to teach him more about my type of car.
 

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Discussion Starter #19
OK all - The Volt goes into the service center tomorrow to have the steering rack replaced. I knew this was coming from way back. It's good to know that it should not "stick" while driving at highway speeds anymore. You have to keep pushing the Volt advisory team and the dealer if you want to get this taken care of (assuming that you experience this issue!) I will let you know the outcome later this week.

-- Crash ;) --
 

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As mentioned earlier, I have noticed this "stickiness" on occasion, but my wife has not. Once we both experience it on a regular basis I'll take mine in.
 
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