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Important: If built on or after 2/6/2017, this bulletin does not apply because it should have been built with updated software to address this.
Conditions:
Some customers may comment on any of the following concerns:
•Camera icon “grayed” out under 8 KPH.
•Some personalization options lost or changed such as favorite stations, source, screen color/theme, etc.
•Intermittent blank display on start-up that returns when shifted to reverse or key cycled.
•Vision camera stays on.
•Vision camera screen intermittently appears when a phone with Android Auto is plugged in instead of the Android Auto screen.
•Time on the top of the home screen and home widget do not match.
•No audio after unplugging a phone with Apple CarPlay.
•The radio may reset following a bluetooth phone call
Correction: A software update for the A11 Radio released on Feb 6 2017 is to be applied via TIS2WEB's USB Copy/ USB File Transfer updating method (not via DLC SPS programming)
Conditions:
Some customers may comment on any of the following concerns:
•Camera icon “grayed” out under 8 KPH.
•Some personalization options lost or changed such as favorite stations, source, screen color/theme, etc.
•Intermittent blank display on start-up that returns when shifted to reverse or key cycled.
•Vision camera stays on.
•Vision camera screen intermittently appears when a phone with Android Auto is plugged in instead of the Android Auto screen.
•Time on the top of the home screen and home widget do not match.
•No audio after unplugging a phone with Apple CarPlay.
•The radio may reset following a bluetooth phone call
Correction: A software update for the A11 Radio released on Feb 6 2017 is to be applied via TIS2WEB's USB Copy/ USB File Transfer updating method (not via DLC SPS programming)
