[Alikair]

When I am moving, and I make a right turn, i hear a "dink" sound like a small object sliding and hitting something.

When I test drove the car I did not hear this noise and wonder if the guy that detailed the car dropped something in a vent. Really not sure because the car barely got detailed. he prob spent 5 mins on the inside. Can't imagine he could do that much grief to the car in such a short time.

Anyway, to sum it up, if i go 10 miles an hour then turn the wheel to the right to make a right turn i hear a dink then when i straighten back i hear a softer dink.

If I make a left turn I don't think it does it.

 

[obermd]

Take it back and demonstrate these noises to the service advisor. Get the dealership to fix it.

 

[269983]

Something rolling around in the glovebox? Center console?

 

[Alikair]

Nope I checked that. Removed items from glovebox. The old thing is it almost sound mechanical like it was a relay. Almost...

 

[timoshev]

Dump the problem on your dealer.

 

[Alikair]

That's what I'm gonna do.

 

[Barry]

In my experience finding similar noises, they usually turn out to be a small object like a pen, lip balm or toy that is rolling around in a storage compartment. There are many compartments, so be sure you have checked them all. The obvious ones are the glove box, and under the arm rest in the center console area. Also look in all the door storage bins and any little wells in door arm rests. Covered side compartments in the trunk area, under the trunk floor, under seats, etc. Do you have a phone in the wireless charger bin that is tipping left and right? What if there is a coin in that phone slot?

 

[lagagnon]

^^^ to Barry's answer first, before you embarrass yourself at the dealer. My wife complained of a funny noise in the Volt and it ended up being our garage door opener which we had attached to the visor ;-)

 

[Cord]

and the dash storage area on top where you put a dead FOB to start the car

 

[MikeyCVolt]

Agree with the above. Both times this has happened to me, I found something one of the kids left in the bottle holder/map pocket in the passenger front door. It's probably dealer time if it's coming from the dash and all storage areas are empty but might not hurt to have a helper ride in the car and listen for it while you drive. Might save you hours at the dealer and them ripping your dash off.

Mike

 

[Alikair]

I took my car to the dealer here in Wilsonville Oregon. They tell me they will probably have to do some major work on my car to find the noise. List of things they will do
Remove the windshield
Remove the dashboard
Remove the door post ?
Maybe even remove the fender.

I'm really upset about this! I totally get why they need to do all this work, what I don't get is why do I have to put up with it.
I bought this car brand new and reported the problem to them on my ride home from the dealer. Had like 50 miles on the car.

I told them they should just give me a different car. I have now been without my car for a week and I'm getting mader.
I contacted the GM factory and asked them about there 60 day satisfaction guarantee and they would not give me an answer. They also said they would contact the dealer and call me back or email and I have yet to hear back.

What you all think? Am I being reasonable?

 

[DarrenHD]

I took my car to the dealer here in Wilsonville Oregon. They tell me they will probably have to do some major work on my car to find the noise. List of things they will do
Remove the windshield
Remove the dashboard
Remove the door post ?
Maybe even remove the fender.

I'm really upset about this! I totally get why they need to do all this work, what I don't get is why do I have to put up with it.
I bought this car brand new and reported the problem to them on my ride home from the dealer. Had like 50 miles on the car.

I told them they should just give me a different car. I have now been without my car for a week and I'm getting mader.
I contacted the GM factory and asked them about there 60 day satisfaction guarantee and they would not give me an answer. They also said they would contact the dealer and call me back or email and I have yet to hear back.

What you all think? Am I being reasonable?

I probably would have demanded a new car, but the likelyhood of that happening without a major fight is probably NIL.

The thought of a dealership ripping apart a new car sends chills down my spine. I would probably not allow it, and either live with it or live with it for awhile then sell the car.

I have a similar issue with my 2018 Leaf. Centre charging LED is dead, has never worked since the very first charge. I never thought to "test" that before I drove it off the lot. I got the dealership to order a new set of LED's, they come together on an oval shaped plastic part. They replaced the LED's and then I immediately noticed a gouge in the plastic on my dash, and 3 other white marks on the dash that I cannot get off. Pretty much brand new car, scuffed by some dead-body technician at a local dealership. I complained to Nissan via a service survey and the dealership called me the next morning. I skewered them in that survey. I will take the car in next week and they will try to get the marks off but how they are going to fix the gouge I have no idea, as it's on the main dash which is all one big piece of molded plastic.

Oh, and by the way the replacement LED's did not fix the issue. My centre LED is still dead. They have no clue how to fix it and I have no ETA on any fix. I had no communication with the dealership after they wrecked my dash, until the survey ;-).

Anyway, I loath to take my car into a dealership because odds are they will screw something up, there will be rattles, other issues, or the job done will just be sloppy or not fix your original issue. I'm not saying all dealerships and technicians are bad, but in my limited experience many are.

 

[MikeyCVolt]

Those kinds of things get to me too. They can be really challenging to find sometimes. When I got my 2015 Challenger, it had a rustling noise above 50 MPH that sounded like a sheet of aluminum foil flapping around. I knew it was coming from behind me near the rear seat on the driver's side. I pulled apart the side panels and even dropped the headliner looking for it. Took a couple weeks including having my boy ride in the back to try to find it. Finally found that it was the rear wheel liner: they are really thin on that car and it was flapping in the wind. One piece of foil tape later, and I never heard the sound again in the 3 years I owned it.

A reasonable person might just take it to the dealer and let them deal with it, but I like to fiddle. In your case, if you think it could be something like a screw that fell down the defrost vent, I might be tempted to put a small magnet on a string and drop it down in the vent and then make some turns to see if it'd stick and I could pull it up, being sure the magnet is firmly attached to the string so you don't lose THAT down there too. Of course, if it's not in there or it's not a metal screw, you might have to try something else like a small weight with some sticky tape on it. If it's sticky enough to stick to a small piece of plastic sliding around and not too sticky as to get stuck to something else and not come out... maybe.

Of course, I'd also understand if you're not up to such silly experiments.

Mike