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stewart alsop

  1. Customer Service: Musk calls customer...to cancel his order!

    Tesla
    "In a weird, Bizzaro World way, that is sort of incredible customer service, where the head of a car company calls you personally and tells you that he thinks you’re too big a dick to have one of their cars." Why did Musk do it? "Alsop wrote was a pretty scathing recap of the Model X launch...
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