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  1. What should the Dealer Service experience be like?

    Care, Maintenance & Service - Chevy Volt
    I just took my 2014 in for the rear hatch strut replacement and a couple of other small issues and I am nonplussed...again. The struts are backordered, so I will need to come back. In 42 years of driving a variety of cars, I've not had much experience with dealer service. I did have one...