customer service

Please forgive me, if your seen related posts by me before. Many of those threads are months old, with fewer follow ups. I live in northeast Ohio, and own a 2011 Chevy Volt. The car is used seasonally, has rarely if ever been driven in snow or freezing temperatures, and has ONLY 29,000 MILES...

So I just had my 2012 Volt at the dealer due to a "Service High Voltage Charging System" Error message, and I have to say i'm rather disappointed with the dealer and Chevy. First the car is at 90,006 Miles, and this is the second time in a year that the error appeared. First the dealer issue...

"In a weird, Bizzaro World way, that is sort of incredible customer service, where the head of a car company calls you personally and tells you that he thinks you’re too big a dick to have one of their cars." Why did Musk do it? "Alsop wrote was a pretty scathing recap of the Model X launch...

We are totally sold on the 2017 Volt, but the 3 dealerships in our area have tried to talk us out of buying one, have denied that a 2016/17 model exists, and have tried to convince us to buy in-stock cars instead of custom-ordering what we want. All of this points to the elephant in the room...