Search Results for ‘customer service’

Hi all, I've posted previously about rusty rotors on my 2018 Volt. Turns out they were actually rusted (well oxidized... same thing, different name. Not orange, but white rough surface). For two years in a row, two separate dealerships had told me that I needed to do something about my rotors...

Please forgive me, if your seen related posts by me before. Many of those threads are months old, with fewer follow ups. I live in northeast Ohio, and own a 2011 Chevy Volt. The car is used seasonally, has rarely if ever been driven in snow or freezing temperatures, and has ONLY 29,000 MILES...

So I just had my 2012 Volt at the dealer due to a "Service High Voltage Charging System" Error message, and I have to say i'm rather disappointed with the dealer and Chevy. First the car is at 90,006 Miles, and this is the second time in a year that the error appeared. First the dealer issue...

"In a weird, Bizzaro World way, that is sort of incredible customer service, where the head of a car company calls you personally and tells you that he thinks you’re too big a dick to have one of their cars." Why did Musk do it? "Alsop wrote was a pretty scathing recap of the Model X launch...

We are totally sold on the 2017 Volt, but the 3 dealerships in our area have tried to talk us out of buying one, have denied that a 2016/17 model exists, and have tried to convince us to buy in-stock cars instead of custom-ordering what we want. All of this points to the elephant in the room...