[fishhawk]

How do you send a Google Maps address to the Volt? Sounds good but I have no idea how to do this.

Got to maps.google.com.
Enter your address.
Click the postage envelope icon in the upper right of the Google Maps window.
Select Car under the Send to: list
Select Chevrolet under Make:
Enter your Onstar user name
Enter a name tag you want to give the destination
Click the send button

Then, when you get in the car, press the black Onstar phone button (not the blue button). You will get a prompt "Onstar Ready". Then say "Virtual Advisor". You will be prompted with the saved destination, and asked if you want to download it.

You can also do this using the OnStar RemoteLink app on an iPhone or Android phone.

 

[Rick C]

Thanks, I will try it out soon.

Rick, Cyber Gray Volt# B 2919

 

[ChasSidwa]

How do you send an address entry, or route instructions, from google maps? I do use my OnStar remote link.

 

[LeelaLB]

How do you send an address entry, or route instructions, from google maps? I do use my OnStar remote link.

Open the RemoteLink app and select "Nav" from the bottom scrolling menu bar. Use the search bar to look for your destination, or use the voice search command. You can then either hit the pin and then select the down arrow icon to get to the "send to in-dash nav" button, or hit the middle icon (the one with three bars and the magnifying glass) to get a list of possible destinations. Select the destination you want and "send to in-dash nav."

In my experience (i.e., the one time I tried to do this), when I sent the destination to my car prior to going out to the garage, the destination did not load. I went to my nav address book and went to virtual advisor, but the destination wasn't there. But, when I tried to resend while the car was on, the destination loaded up into the nav automatically. So, it looks like the computer-based google maps "send to car" is the way to go if you can pre-plan, but if you are trying to find something while "on the go" then the remotelink app is very handy. Yes, I could always call OnStar and talk to someone, but hey, I'm anti-social

 

[WopOnTour]

OK, so now it's been about three weeks since I had the software update. I've noticed no change in the car whatsoever and I didn't think at first that this had anything to do with the update but, I've now tried four different USB flash drives to transfer music to my HDD. Two of these were the same that I had been using previously and not one of the four now work. In every case I'm presented with the display, "This media cannot be used".
I know the USB port itself still works as the system recognizes my iPhone when plugged in.

There is another thread following USB flash drive problems but I'm wondering if anyone else has noticed this (or any other issue) since the update?

AFAIK there was nothing in the most recent set of updates that could be related to your USB port issues. I suggest you reformat your USB device and try reinsyalling the files. Make sure no M4A files are being uploaded and that NONE of the MP3 filenames include an exclaimation mark "!" which has been known to cause problems.
In what format is your music? all MP3??
WopOnTour


PS> Let's try to keep this thread on-track with respect to the recent software updates. If you want to discuss navigation techniques I suggest you start a new thread, Thanks! - WOT

 

[ChuckR]

I had the 11137 software update installed yesterday during my 7500 mile maintenance. I haven't noticed any changes (i.e. radio presets, projected range, etc.) so far.

Edit: My local dealer in York, PA got their Volt demo two weeks ago and sold their first Volt last week!!

 

[?'smyvolt]

Got my upgrade yesterday and got the car back without the battery being recharged....(boo!) so this morning was the first real range prediction. I have been getting a prediction in the mid 40's - - sometimes as high as 47 or 48. Today it was 37. I will be interested to see how long it takes to "learn" what a more accurate prediction would be. Of course the temperature was down near 40 F with a cold rain falling so the lights, wipers, and heater/defroster were on a lot today so it was not a stellar day for EV milage.

The other interesting thing was that they had to re-home the tire sensors since the software upgrade apparently got those confused...but only on the driver's side tires.....

# 565 @ nearly 13k miles and lifetime 157 mpg

One week after getting the update, my projected EV miles from a full battery has now risen from 37 to 42. I have been averaging over 45 for most of the week so the learning curve for the software is inching the milage projection closer to the actual average I have been getting. Frankly, that seems a bit quicker than 10 months ago when I first got the car.

Other than having to reset the radio stations, this milage prediction is the only difference I have seen with the new software. That is good I guess.

I have been bouncing around to different work locations on this tank of gas. At the moment, I have driven over 800 miles with this tank and have used only 3.3 gal.

# 565 @ 13,302 miles and lifetime average of 158 mpg

 

[Jsiro]

I received a call today from my Volt Advisor, she left a msg stating that my Volt needs a software upgrade, which would take two to three hours...So, I called my dealer who knows nothing about it! Nice communication GM!
Volt #1219
PS:My Volt was at the dealer for 10 days for a major repair, I was hoping the bugs were worked out.....

 

[ChasSidwa]

And the major repair was???

 

[tfford]

AFAIK there was nothing in the most recent set of updates that could be related to your USB port issues. I suggest you reformat your USB device and try reinstalling the files.

Didn't unequivocally state it was the software upgrade. Just stated the problems have started since. I've deleted and created new partitions on all the USB flash drives. Have formatted as FAT32, even tried MacOS HFS+. The problem doesn't seem to have anything to do with file names, the system won't read the flash drive at all. As mentioned previously the message is; "This media cannot be used".

And the USB port is functioning, at least it recognizes my iPhone.

Make sure no M4A files are being uploaded

I have successfully uploaded M4A files in the past before this problem started.

and that NONE of the MP3 filenames include an exclaimation mark "!" which has been known to cause problems.

None of my files have any special characters in the file name.

In what format is your music? all MP3??

Both

PS> Let's try to keep this thread on-track with respect to the recent software updates. If you want to discuss navigation techniques I suggest you start a new thread, Thanks! - WOT

Was this directed at my post? I made no mention of navigation techniques of any kind.

 

[WopOnTour]

I received a call today from my Volt Advisor, she left a msg stating that my Volt needs a software upgrade, which would take two to three hours...So, I called my dealer who knows nothing about it! Nice communication GM!
Volt #1219
PS:My Volt was at the dealer for 10 days for a major repair, I was hoping the bugs were worked out.....

The Volt advisors are calling 2011 owners and requesting they book an appointment to have the update.
So your dealer isnt really part of that until YOU call them to do so, at your own convenience.
Volt owners are essentially the only car owners in the world that get phone calls that their is a software update for their car...

HOWEVER, assuming your car WAS at the dealership recently for some sort of major concern (as you have indicated) I would be real surprised if your dealer hadn't already installed all of the most recent software updates.But there's certainly no real way for your Volt advisor to know that.
It might say if this was done on your copy of the service/repair order or perhaps call your dealer to confirm this was already completed by the Volt technician.

HTH
WopOnTour

 

[Jsiro]

The car quit on me, "Engine not available"
Dealer replaced Valve Body, Transmission.
Control Solenoid Valve and Transmission.
Oxygen Sensor.
Radiator

My Mileage 4503

PS: Since the car WAS at the Dealership...

 

[justindal]

I leased my 2011 Volt last month. My Volt Adviser called me on Wednesday to tell me that I needed the software update. So she contacted the closest dealership (I didn't get the Volt from them) and scheduled an appointment first thing Friday morning for me. It was great. I love that GM went the extra mile and is really taking care of Volt owners. I feel special. I love that. I tell everyone that will listen how well I'm being treated and what a great car the Volt is. My friends were happy that I finally got the car so that, "Maybe now you'll shutup talking about it all the time." But once they got in it, they love it too. Telling them about "My Volt Adviser" really makes GM look good to people who normally wouldn't consider buying a car from them.

And then I took my Volt in to the dealership first thing Friday morning.

A service adviser comes out and asks if he can help me. I tell him I have an appointment to get my car's software update. So he asks me which service adviser took the appointment. I have no idea. He asks the other advisers if they have an appointment for a Volt. None of them do. He hems and haws and doesn't know what to do. I ask him what's wrong and he says they all work on commission so he can't help me because then he would take away some other advisers job. I'm thinking to myself, "Why is this my problem?" I ask him, "Don't you guys have an appointment database that you can look at?" They don't. Each adviser only knows their own appointments. Finally he goes and gets the service manager. The manager doesn't know anything either but at least tells me they'll help me. I tell him that I was on the phone with the Volt Adviser and heard her make the appointment with this dealership. And he tells me, "Don't listen to anything that GM tells you. They don't know anything. If you want something done, call us and we'll take care of it. That's just someone sitting in an office who has no idea what's going on." I tried to tell him that they called me about an important software update and it was the dealership that couldn't figure out what to do. But he just kept saying that GM corporate is clueless. At this point I'm just completely baffled. Finally the service adviser that made my appointment shows up. He was stuck in traffic. I was finally able to get my loaner and go to work.

The experience was less than stellar. Everyone was really nice. But they really need to invest in some basic calendar software.

And to top it off, the software update wiped out all my settings for lights, radio presets, and locking. Oh and the welcome chime about blew me out of the car. Being somewhat OCD, I sat in the service area for 15 minutes while I reset everything back to where I had it before. I'm sure they thought I was nuts.

I love the car and don't regret for a minute getting it. I guess I just wanted to vent. So far I can't tell a difference between the car before and after the update.

 

[?'smyvolt]

I leased my 2011 Volt last month. My Volt Adviser called me on Wednesday to tell me that I needed the software update. So she contacted the closest dealership (I didn't get the Volt from them) and scheduled an appointment first thing Friday morning for me. It was great. I love that GM went the extra mile and is really taking care of Volt owners. I feel special. I love that. I tell everyone that will listen how well I'm being treated and what a great car the Volt is. My friends were happy that I finally got the car so that, "Maybe now you'll shutup talking about it all the time." But once they got in it, they love it too. Telling them about "My Volt Adviser" really makes GM look good to people who normally wouldn't consider buying a car from them.

And then I took my Volt in to the dealership first thing Friday morning.

A service adviser comes out and asks if he can help me. I tell him I have an appointment to get my car's software update. So he asks me which service adviser took the appointment. I have no idea. He asks the other advisers if they have an appointment for a Volt. None of them do. He hems and haws and doesn't know what to do. I ask him what's wrong and he says they all work on commission so he can't help me because then he would take away some other advisers job. I'm thinking to myself, "Why is this my problem?" I ask him, "Don't you guys have an appointment database that you can look at?" They don't. Each adviser only knows their own appointments. Finally he goes and gets the service manager. The manager doesn't know anything either but at least tells me they'll help me. I tell him that I was on the phone with the Volt Adviser and heard her make the appointment with this dealership. And he tells me, "Don't listen to anything that GM tells you. They don't know anything. If you want something done, call us and we'll take care of it. That's just someone sitting in an office who has no idea what's going on." I tried to tell him that they called me about an important software update and it was the dealership that couldn't figure out what to do. But he just kept saying that GM corporate is clueless. At this point I'm just completely baffled. Finally the service adviser that made my appointment shows up. He was stuck in traffic. I was finally able to get my loaner and go to work.

The experience was less than stellar. Everyone was really nice. But they really need to invest in some basic calendar software.

And to top it off, the software update wiped out all my settings for lights, radio presets, and locking. Oh and the welcome chime about blew me out of the car. Being somewhat OCD, I sat in the service area for 15 minutes while I reset everything back to where I had it before. I'm sure they thought I was nuts.

I love the car and don't regret for a minute getting it. I guess I just wanted to vent. So far I can't tell a difference between the car before and after the update.

Sorry to hear about your experience. I am fortunate enough to live close to the dealer I purchased from in Fairfax, VA and they take very good care of my Volt. When I first got it on January 2 2011, I was having some strange problems. Since my car is # 565, it was still new enough that all of us - me, the dealer, and GM - were still kind of figuring things out. GM actually flew two engineers from Detroit to my house to look at the car (it was perfect), the SPX 240v charging station (it was perfect too), my house electrical connections (perfect) and my connection to Virginia Dominion Power Company (faulty equipment). Can you imagine that kind of customer service??? (BTW, Dominion was really great about fixing the problem.) GM has put a lot of effort into making this car the rock star of a generation and I can't say enough positive about it.

# 565 @ 13,604 miles, lifetime 158 mpg

 

[Jsiro]

I just had my #11137A Software upgrade today, I had the same issues with the chime and the radio setting, which I didn't mind reprogramming. However, now my Backup Camera doesn't work. I can't even find it under config, as per the owners manual.I called my GM Volt advisor "Victor", he thinks the service tech didn't select all the options for my car. So,back to the dealer we go...again.

 

[solar_dave]

I just had my #11137A Software upgrade today, I had the same issues with the chime and the radio setting, which I didn't mind reprogramming. However, now my Backup Camera doesn't work. I can't even find it under config, as per the owners manual.I called my GM Volt advisor "Victor", he thinks the service tech didn't select all the options for my car. So,back to the dealer we go...again.

That has happened to several folks here and it is most likely as described by your advisor.

 

[MichaelH]

That has happened to several folks here and it is most likely as described by your advisor.

Which is why this place is so great. After reading about others having the camera problem, I checked mine out before leaving the dealer. Back in the service bay right then, fixed in a very short time, and away we went.

I am still missing the little icon for seat heaters on the climate control display page, but my VA assures me I can get the fix through OnStar. Anybody out there do this?

 

[Frankman]

I am still missing the little icon for seat heaters on the climate control display page, but my VA assures me I can get the fix through OnStar. Anybody out there do this?

I would be surprised if OnStar can fix this. I have yet to hear one positive thing about this software upgrade. The best comments I have read are neutral about the upgrade and its effects on the vehicle. Everyone says that the user preference settings are wiped out and some have reported problems like the missing seat heater controls and back up camera. The upgrade was halted 3 times by GM while additional changes were made. If anyone that has had the upgrade and can post something positive about how the vehicle performs after the upgrade compared to before the upgrade please post your comments. My GM Volt advisor assured me that the update is not urgent and addresses no safety issues. She told me that it would be fine to wait until my next scheduled service that would be in about a year and that is what I plan to do unless I see something positive about it posted here. It's just my Volt is working great for me as it is now and I would hate to mess that up.

 

[foypat]

Software Upgrade available for the 2011 Volt

Just got a call from my Volt Adviser stating that there is an available computer software upgrade for the 2011 Volt, that enhances things like: miles per charge - seat heaters - HVAC, and some other items. She said that the upgrade would take approximately 2 to 3 hours at my local dealer. I will call tomorrow to set up an appointment.

Pat #271

 

[Steverino]

Wow, they seem a little late in the notice. I had mine done several weeks ago, but got the notice about a month earlier. It was also posted here before that.